Who We Are

Effective Date: August 4, 2026
Last Updated: August 4, 2026

Bongchoice is an online and offline fashion retailer offering a wide range of ready-made clothing for men, women, kids, and home essentials.

Business Name: Bongchoice
Founded: 2005
Founder & CEO: Mayna Jaydhar

Offline Store Address:
Annyapurna Market
1 No. Ward, Vidyasagar Colony
Kalyani, Nadia
West Bengal – 741235
India

Information We Collect

We may collect the following information when you use our website:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Shipping Address
• Billing Address
• Date of Birth (if provided)
• Account Login Information

Order Information

• Products Purchased
• Order History
• Payment Status
• Delivery Information

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Cookies
• Website Usage Data

How We Use Your Information

Your information may be used to:

• Process and deliver your orders
• Manage your account
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Prevent fraud and unauthorized activities
• Respond to your inquiries
• Send promotional offers and newsletters (only if you choose to receive them)
• Comply with legal obligations

Payment Security

We do not store your debit card, credit card, UPI PIN, CVV, or banking passwords on our servers.

Payments are processed securely through trusted third-party payment gateways that comply with industry security standards.

Cookies

Our website uses cookies to:

• Keep you logged in
• Remember your shopping cart
• Improve website performance
• Personalize your shopping experience
• Analyze website traffic

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

We may share your information only with trusted service providers when necessary, including:

• Payment gateway providers
• Shipping and courier partners
• Customer support services
• Technology and hosting providers
• Government or legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable security practices, no method of online transmission or storage is completely secure.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Update or correct your information
• Request deletion of your account
• Withdraw consent for marketing communications
• Request a copy of your personal data
• Contact us regarding privacy concerns

Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you information about:

• New arrivals
• Special offers
• Seasonal collections
• Exclusive discounts

You may unsubscribe at any time using the unsubscribe link or by contacting us.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Children’s Privacy

Our website is intended for general audiences. We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Meet legal and tax obligations
• Resolve disputes
• Enforce our policies

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date. We encourage you to review this page periodically.

Customer Data Deletion

Users have the right to request deletion of their personal data associated with the Bongchoice app.

If you would like to delete your account or personal information, please contact us at:

Email: official.bongchoice@gmail.com

Upon verification of your request, we will permanently delete your account and associated personal information from our systems within a reasonable period, except where retention is required by applicable law or for legitimate business purposes (such as completed orders, tax, or legal compliance).

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Bongchoice
Annyapurna Market
1 No. Ward, Vidyasagar Colony
Kalyani, Nadia
West Bengal – 741235
India

Email:

Phone: +91 7980919591

Your Privacy Matters

At Bongchoice, protecting your personal information is one of our top priorities. Since 2005, we have been committed to serving our customers with honesty, transparency, and trust. Thank you for choosing Bongchoice as your fashion destination.